Facebook Messenger Lead Processor
Posted on: December 25, 2018
Job DescriptionCompany Position
- Facebook Messenger Lead Processor
- Process inbound leads on behalf of our customers using Facebook Messenger, Text, and Email.Company Profile
- Fast growing real estate digital consultancy based in Birmingham, AL
- Prestigious ClickFunnels Two Comma Club Award Winner (2017, 2018)
- ClickFunnels Inner Circle Inductee (2017)
- Lead generation services powered through Facebook Company Vision
- We exist to help residential real estate agents succeed.Company Mission
- To maintain a world class portfolio of 300 Agent Leads Pro service customers by April 1, 2019.Company Core Values
- We don’t take ourselves too seriously.
- We encourage each other.
- We take ownership.
- We don’t make excuses.
- We are coachable.
- We are a sales driven organization.
- We believe in speed in the marketplace.Job Description: Lead ProcessorThis position is responsible for nurturing and processing customer leads through Facebook Messenger, Email and Text Message through 1 to 1 interaction with leads and also conducting strategic direct marketing campaigns on a set schedule.Candidates will be fully trained on how to qualify, process, and classify leads quickly. This position involves providing customer service on the newest and most innovative services in real estate with the highest level of quality, service and integrity.Big Lead Gen, Inc. provides lead generation services in the real estate industry. We are a fast paced and high growth organization who is expanding rapidly and requiring lead processors to join our team. Candidates should be highly motivated by helping our customers WIN. Our customers win when they make more total contacts with the leads generated through our services. Our company is positioned to increase sales over 30% this year and continue with high growth for the next several years.Big Lead Gen, Inc. is looking for a competitive lead processing champion that thrives in a fast paced culture, is not afraid of a startup atmosphere with rapid change, and is hungry to process leads quickly and effectively. The successful candidate will play a fundamental role in achieving customer lifetime value. Daily Responsibilities
- (1) Interact with Leads Generated By SERVICE DIVISION
- Qualify leads
- Tag leads properly
- Alert real estate agent on next steps
- Place in appropriate follow up sequence
- (2) Outbound Marketing to Customer Database
- Conduct regular direct marketing campaigns not limited to monthly newsletter, contest giveaways, Just Listed/Just Sold campaigns, and more.Requirements and PreferencesWe are hiring individuals with a history of proven customer service success, business development success, and “chat” success. We provide full training with much of the training being “hands on” The position does require the following:“The Big Three”
- 1. STRONG TECHNOLOGY SKILLS TO INCLUDE
- Facebook Messenger
- Email/CRM Databases
- 2. STRONG TYPING SKILLS TO INCLUDE VERY HIGH WPM “Words Per Minute”
- 3. STRONG ABILITY TO MULTI-TASK ACROSS MULTIPLE PLATFORMS AT ONCEOther
- Strong communication skills and the ability to discover the lead’s goals
- Understanding of how to build quality relationships with new leads quickly
- Ability to increase customer lifetime value through delivering excellent service and communicating with customers on campaign objectives
- 4-year degree (preferred but not required)
- Minimum of 2 plus years prior lead processing or customer experience preferred
- Possess effective written and verbal communication skills
- Must be a strong relationship builder and possess a high sense of personal motivation
- Must be comfortable with using multiple CRM platforms at once
- Track record of going “above and beyond” in your assigned tasks/duties
- Strong listening skills
- Ability to prioritize and manage time effectively
- Prior work experience required
- Ability to think “outside the box” and being creative at getting the leads to respondCompensation will range from $32,000 - $42,000 annually depending on experience. Group health insurance rates are offered through the company but are optional at the employee's discretion.Company DescriptionHistory:Founded by Inc. 5000 President Josh Rhodes and Silver Bull Award Winner Sam Hill in August of 2016, our company has grown from a real estate technology startup to one of the fastest growing lead generation companies in North America. Located in the heart of the "Silicon Valley of the South" in downtown Birmingham, Alabama the company is poised for 30% year over year growth in 2019 and 2020. Core Values:- We don't take ourselves too seriously.- We encourage each other.- We take ownership.- We don't make excuses.- We are coachable.- We are a sales driven organization.- We believe in speed.Vision:To help residential real estate agents succeed by providing world class lead generation and lead processing services for independent real estate agents all over the US and Canada. How:Our company uses Facebook paid advertising to generate new leads for real estate agents. Having spent over $5m+ in Facebook ad dollars since inception, Big Lead Gen Inc. is a global leader in Facebook paid advertising in the real estate sector. Using proprietary ad funnels, our realtors build their customer list and generate new clients on demand. Mission:To maintain a portfolio of 1,000 lead generation service customers by the end of 2019.Location: Most of our staff is located at "Forge", a co-working space for startup companies in center city Birmingham. We occupy the second floor in the historic Pizitz Building which recently finished a $100m renovation. The rest of our team is virtual and located in places like Atlanta, Boise, Seattle, and elsewhere. Who We're Hiring: -Sales Team-Marketing Team-Customer Success Team-Operations Team-Intern ProgramOther Info:The corporate name is Big Lead Gen, Inc. with the public facing brand being AgentLeads.Co. The training product is called Agent Leads University and the service division is called Agent Leads Pro.
Keywords: AgentLeads.co, Hilo , Facebook Messenger Lead Processor, Other , Hilo, Hawaii
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