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Resident Supervisor

Company: Pacific Quest
Location: Hilo
Posted on: May 5, 2022

Job Description:

Job DescriptionPacific Quest is seeking a Resident Supervisor to join the team in Hilo, HawaiiPrimary Purpose:Resident Supervisor's primary responsibilities are student support and group management, Guide development and risk management for the program through role modeling and leadership in and out of the house. The position, by its nature, is a residential shift that requires being "on-call" 24 hours a day and staying at the house / day facility during times of increased risk. Flexibility is key as events dictate priorities and in the moment independent decision making to ensure safe and sound experience for the group is key. This position is 4 days on / 3 days off.Essential Duties and Responsibilities:

  • Manage all elements of assigned house / residential group
  • Understand, manage and facilitate each student's weekly outcomes, safety plans and medical, wellness plans and medication self administration; Monitor residence / field (guide / student / logistical) risk management
  • Manage and assist student intake process as needed including:
    • Overseeing outfitting process as assigned
    • Preparing house team with applicable safety and intake information
    • Team supervision, training, and support, including documentation of disciplinary action under-direction of Field Management.
      • Hold larger picture growth for Guide mentor team
      • Training oversight and point person for Apprentice level guides, including facilitation and documentation of 90-day reviews
      • Download, debrief and train guides as directed every Thursday
      • Coordinate and collaborate with the field management team for all potential issues, and adult student sign-outs.
      • Facilitate student outings and ensure the completion and distribution of timely outing reviews
      • Facilitate student movement to and from farm as needed: Supervise Guides and students as needed during transports, ensure team is safely set up to facilitate when not present
      • Organize and manage student sleeping arrangements in house
      • Account for and maintain communication devices (phones, radios, laptops, etc) and keys for assigned house
      • Work closely with nurse to oversee proper implementation of the Pacific Quest medication self administration and wellness programming
      • Know and support use of growth books, manuals and training guides. Develop the ability to ensure thorough, quality answers for training questions at all levels.
      • Know and support use of student curriculum
      • Participation in debriefs and feedback with team as needed, at least once a shift
      • Work with primary clinicians to implement and supervise weekly student goals and creative interventions
      • Attend mandatory trainings as directed
      • Understand, embrace and teach the guiding principles - HT, ROP, Clinical Care, Community Living and be resources for guides in regards to inservice trainings and mentorship
      • Able to cover pre-AM and PM bunk medication administration
      • Able to cover additional medication passes as needed
      • Support field team implementation of collaborative practices to support student wellness needs.Additional Duties:
        • Fill in as needed for logistical and field needs, which could include working in other capacities as needed, and assigned
        • Participate in the review process at the 90-day, 6-month, and 1-year marks
        • Mandated overtime is required if relief staff does not show up for shift
        • Additional duties as assignedSkills/Qualifications:
          • Industry experience and experience working with adolescents and young adults of a similar population
          • Experience in supervision and able to work with students in crisis
          • Experience with crisis prevention
          • Ability to treat all residents and coworkers with dignity and respect
          • Ability to adhere to confidentiality policies
          • Ability to drive manual vehicles preferred
          • Maintain valid CPR (from a classroom training) and First Aid certification
          • Maintain current CPI certification (provided by Pacific Quest), as well as assist CPI instructor with training courses
          • Basic computer skills
          • Requires ability to be a team player to form mutually respectful relationship with staff and students to grow professionally in meeting the challenges of this position
          • Able to work with a team of professionals and the ability to work independently
          • Ability to work in a constant state of alertness and in a safe manner
          • Able to lean into challenge and give 100% while at work
          • Must have valid driver's license and clean driving record
          • Must be 25 years or older in order to meet Company auto insurance requirements
          • Must demonstrate alignment with Pacific Quest Core Values: (1) Purpose, (2) Professionalism, (3) Problem Solving, (4) Productivity and (5) Positivity.
          • Must pass thorough background checks
          • Ability to pass onboarding/ongoing drug screens
          • Pre-employment and ongoing physical and 2-step TB clearance required
          • COVID-19 vaccination requiredWork Hours:
            • On call status 24-hours a day per shift, some positions are required to stay on site overnight
            • Flexible with operational needs
            • Some flexibility in the workday when there is no crisis, but generally 6:30am- 9:00pm with interspersed breaks throughout the day, when possible
            • Circumstances such as student escalations, outfittings, and emergencies can dictate the working hours
            • Work location may adjust as operational needs dictatePhysical Demands:With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 50 pounds. Field team members may be on their feet for various amounts of time during the course of their 10-12 hour shift. Emergencies may require sprinting and energy intensive movements to ensure resident safety.

Keywords: Pacific Quest, Hilo , Resident Supervisor, Other , Hilo, Hawaii

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