Clinical Operations Manager
Company: Hui Malama Ola Na Oiwi
Posted on: May 3, 2021
In collaboration with the
Medical Director, the Clinic Operations Manager is
responsible for ensuring successful
day-to-day clinical operations and delivery of clinical services.
Lead efforts to improve quality outcomes and clinic operations in a
way that contributes to an enhanced experience for staff and
patients. Oversee the functioning of key systems vital to clinic
operations, including efficient systems for
scheduling, managing clinic
flow, referral tracking, panel
management, and maximum revenue
oversees and supports all areas of Practice Management,
including, but not limited to:
patient scheduling and patient registration including insurance
verification and authorization verification.
customer service to patients including resolving patient complaints
and improve patient satisfaction.
- Assists the
Medical Director and HR with interviewing, hiring, and training
clinical staff in accordance with HR guidelines. Manage on-boarding
of new staff including orientation and EHR training.
operational staff, which may include clinical staff other than
facilities, maintenance, and inventory of practice.
EHR to meet providers' expectations to manage patient scheduling,
clinical documentation, problem lists, orders, prescriptions,
tasks, patient education, and communications.
opportunities for provider interaction with patients and minimize
provider time spent on navigating EHR and activities not related to
improving and providing patient care.
administrative and technical support to providers to manage patient
panels in the EHR and to maintain accurate panel listings with
assistance to the Medical Director and technical support to
providers and clinic staff to assist with population health
management to track and report performance on quality
- Works with
Medical Director/Chief Financial Officer to manage financial
performance of clinic.
- Works with
Medical Director/Chief Financial Officer to optimize revenue cycle
management key components.
degree from an accredited four-year college or
- Certification in Physician
Practice Management, or equivalent, preferred.
- 5 years' experience in a
Medical or Clinical Office setting.
- 3 years' experience in
Medical Officer or Healthcare Management.
Keywords: Hui Malama Ola Na Oiwi, Hilo , Clinical Operations Manager, Other , Hilo, Hawaii
Didn't find what you're looking for? Search again!