Retail Specialist - Hilo, Hawaii

Company: HPM Hawaii
Location: Hilo
Posted on: January 12, 2022

Job Description:

HPM Building Supply in Hilo, Hawaii is seeking to hire a full-time Retail Specialist to save the day by ensuring that our customers get the products they need. This position is the first to respond when an order is placed and sets the tone for our customers' experience with us. We work with people who live and breathe building materials, so we need someone that is ready to be the hero they need!

We offer competitive compensation and generous benefits. Our benefits include medical, dental, vision, drug, life/ADD, long-term disability, AFLAC voluntary insurances, medical and dependent care flexible spending accounts, an employee stock ownership plan, and more! The typical schedule for this retail position varies by location and open availability preferred. If this sounds like the opportunity for you, apply today!

ABOUT HPM HAWAII

Celebrating its 100th anniversary this year, HPM is Hawai'i's leading source for building materials. We are known for providing residents with high quality materials, innovative technology, well-equipped facilities and superior customer service. Founded in Hilo by former sugar mill employees, HPM is also located on O'ahu, Maui and Kaua'i.

HPM offers more than 2,200 product lines including professional-grade lumber, trusses, tools, pre-engineered wall panels, custom metal roofing and pre-hung doors. For those considering building or remodeling their own homes, we offer consultation, partnership and building materials that bring these important projects to life.

HPM provides a family atmosphere where each of its 400-plus members are valued and their ideas heard. As one of the largest 100% employee-owned companies in the state, our team members share as the company grows and prospers. As a team, we are dedicated to enhancing homes, improving lives, and transforming communities and we do this by living our core values of Heart, Character, and Growth. Training and development opportunities are offered to those seeking to grow and better themselves.

A DAY IN THE LIFE AS A RETAIL SPECIALIST

As a Retail Specialist, you assist our customers with their product needs. You promptly greet customers and answer any questions they have to help them make their purchases. Providing customer-focused service, you take orders, receive payment, and handle returns. At the beginning and end of each shift, you walk through your assigned area, tidying up, stocking empty bins, and writing off any damaged inventory.

You put the "zing" in amazing. You're a customer service superhero. When you wear your HPM uniform shirt, you know it's really a cape, and safety is your superpower. You go above and beyond to ensure that our customers have a great experience with us, and our warehouse operations run smoothly.

QUALIFICATIONS

* High school diploma or equivalent
* Customer service and retail experience
* Basic computer skills
* Ability to be on your feet for several hours at a time and lift 50 lbs

Building materials knowledge is helpful, but not required. Are you a bird or a plane? No? Good, because that's not what we need! Do you have great problem-solving abilities? Do you strive to keep safety in mind? Would you enjoy working with customers and helping them with their home projects? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Retail Specialist, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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