HiloRecruiter Since 2001
the smart solution for Hilo jobs

Team Leader - Hawaii West

Company: H&R Block
Location: Hilo
Posted on: April 9, 2021

Job Description:

What you'll do...

This Job Posting covers openings in multiple office locations within the area.

Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates. As needed, you'll also prepare accurate tax returns for clients.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required

    About H&R Block...

    We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • 2 or more years as a Tax Professional
      Bilingual candidates strongly encouraged to apply!

      What you'll bring to the team...

      • Prior experience working in a customer service, shift leader, or similar role
      • Experience supervising or managing people
      • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
      • Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
      • Customer-centric mindset with strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
      • High school diploma equivalent or higher

Keywords: H&R Block, Hilo , Team Leader - Hawaii West, Hospitality & Tourism , Hilo, Hawaii

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Hilo
Posted on: 04/15/2021

CDL A Delivery Truck Driver
Description: br br Company: US0424 Sysco HawaiiZip Code:96720Minimum Level of Education:High School or EquivalentMinimum Years of Experience:2 YearsEmployment Type:Full TimeTravel Percentage: 0OVERVIEW:We offer (more...)
Company: Sysco
Location: Hilo
Posted on: 04/4/2021

Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Hilo
Posted on: 04/12/2021


Longs Drugs- Shift Supervisor Management Trainee
Description: Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. (more...)
Company: CVS Health
Location: Hilo
Posted on: 04/13/2021

13F Fire Support Specialist
Description: Join the Army National Guard as a Fire Support Specialist and become part of an elite field artillery team. You will provide the intelligence needed to support infantry and tank units in combat operations (more...)
Company: Army National Guard
Location: Hilo
Posted on: 04/15/2021

Chef Wanted - Looking For Lean, Macro Food Preps. I'll Supply Food And Containers.
Description: Looking for food prep once a
Company: meetachef.com
Location: Hilo
Posted on: 04/10/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Hilo
Posted on: 04/12/2021

Parts Delivery
Description: O'Reilly is now hiring Parts Delivery drivers. Our parts delivery team members are responsible for the safe and efficient delivery of parts to our professional customers. They are also responsible for (more...)
Company: O'Reilly Auto Parts
Location: Hilo
Posted on: 04/6/2021

Associate Team Leader - Hawaii West
Description: What you'll do... br br This Job Posting covers openings in multiple office locations within the area. br br Joining us as an Associate Team Leader, you'll support a single retail office during (more...)
Company: H&R Block
Location: Hilo
Posted on: 04/6/2021

Team Lead
Description: Company Description: We are Hawaii's preferred provider of petroleum products, convenience retailing and signature island fare. Hawaii Petroleum and Minit Stop Stores are locally operated subsidiaries (more...)
Company: Saltchuk
Location: Hilo
Posted on: 04/6/2021

Log In or Create An Account

Get the latest Hawaii jobs by following @recnetHI on Twitter!

Hilo RSS job feeds