Executive Director

Company: Pacific Quest
Location: Hilo
Posted on: June 4, 2025

Job Description:

Pacific Questprovides licensed and accredited residential mental healthcare on Hawaii Island integrating evidence based clinical modalities, psychiatry, nature based interventions, and whole person wellness. We serve Adolescents (13-17) and Young Adults (18-24).The Executive Director provides leadership and strategic direction to ensure the organization's success and long-term sustainability. This position is responsible for overseeing all operational, financial, and programmatic functions, as well as representing the organization in the community and to key stakeholders. The Executive Director will work closely with the senior management team to advance the mission and vision of the organization.Essential Duties & Responsibilities

• Supervise and participate in weekly meetings with department Directors
• Ensure proper risk management focus, staffing, policies and procedures, as well as licensure and accreditation guidelines and requirements
• Responsible for financial bottom-line: student census, staffing ratios and salaries, spending, and growth
• Involved in the interview and hire of all Therapists, Managers and Directors in coordination with the HR Director
• Participate in and Facilitate (and/or delegate) Site Visits, demonstrate appropriate judgment about schedule and participants of visits
• Customer service roles such as phone calls with referring professionals or parents as needed
• Occasional admissions for high profile families or demanding referring professionals
• Admissions approval for borderline potential admits
• Occasional travel for outreach including conferences, visiting referring professionals in their offices and others programs
• Maintain and improve community relations
• Participate as part of intake team in evaluating student applications pre-admission and preparing for intake into program
• Programmatic development
• Oversee credentialing, licensing and accreditation requirements
• Maintain organization integrity
• Oversee operational efficiency
• Collaborate in staff developmentAdditional Duties
  • Fulfill "Program Director" role for licensure and/or accreditation needs
  • Flexibility with overtime hours when crisis situations mandate
  • Other duties as assignedSkills/Qualifications/Competencies
    • Preferred advanced degree, ideally an MBA, and/or at least 10 years of senior management experience
    • Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget
    • Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures
    • Demonstrate alignment with Pacific Quest Core Values: (1) Professionalism; (2) Health; (3) Connection; (4) Resilience
    • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
    • Computer skills, experience with excel, data entry and (BestNotes a plus)
    • Must pass prehire and ongoing background and fingerprint checks
    • Pre-employment drug screen, physical and TB clearance requiredWork Schedule
      • Full-time, typically Monday through Friday and weekends as needed
      • On-site presence requiredPhysical Demands
        • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Continuous utilization of hands and arms, occasional kneeling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and or moving up to 25 pounds.$115,000 - $165,000 a year- Starting salary commensurate with experience and qualifications.- Healthcare including preventative health, wellness and life insurance coverage; optional prescription, dental and vision benefits- Paid time off accrual and holiday pay- Parental leave- 401k plan- Prodeals and discountsPacific Quest is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Pacific Quest is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@pacificquest.org.
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Keywords: Pacific Quest, Hilo , Executive Director, Executive , Hilo, Hawaii