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Data Management Specialist

Company: The Food Basket, Hawai--i Island's Food Bank
Location: Hilo
Posted on: November 25, 2022

Job Description:


*Introduction to DA BUX Double Up Food Bucks*

DA BUX Double Up Food Bucks (also known as "DA BUX") partners with food retailers across the state to make Hawai'i grown fruits and vegetables more affordable for low-income residents receiving federal food benefits from the Supplemental Nutrition Assistance Program (SNAP). When SNAP shoppers use their SNAP food dollars to purchase qualifying local produce at participating DA BUX food retailers, they receive a 50% discount on those items. As the DA BUX program administrator, The Food Basket reimburses participating food retailers for the local produce discounts issued.

*Compensation: *$45,000-$50,000 annual salary with health insurance coverage

*Position Start Date*: December 1, 2022 (start date is negotiable)

*General Job Duties: * Support data collection from retailers and SNAP participants to meet reporting and evaluation needs.

*Education Requirements: * Minimum Bachelor's degree from a four (4) year accredited college required. Education is preferred in the fields of Business, Public Health, Accounting, Mathematics, Statistics, or Natural Sciences.

*Preferred Experience: * One (1) year experience in Agriculture, Food Systems/Access, Community Development, Human Services, Public Health, Public Administration, or a related field.

*Duties and Responsibilities: *

* Provide training to participating retailers explaining the metrics we track and the importance of this data in conveying program impact to funders and policy makers. Be comfortable providing the majority of trainings virtually over Zoom. Ensure retailers understand their monthly reporting requirements.
* Provide ongoing technical assistance to retailers, such as how to navigate our online Dropbox reporting platform, how to locate and retrieve summary batch reports or transaction details from retailer-specific SNAP processing vendors (i.e. Clover, TotilPay, ebtEDGE, e.g.), how to self-audit data for accurate incentive calculations, and how to interpret our metric definitions in our reporting template.
* Work closely with "Accountant" and "Accounting and Data Specialist" to audit retailer data for monthly invoice processing. Communicate with retailers when data is reported in error, when we need further clarification on questionable data, or when data is past due.
* Manage and organize all retailer data and documentation in Dropbox to ensure they are audit-ready. Any saved analyses in the Dropbox must be formatted for the Director and auditors to easily verify accuracy and processes used for analyses.
* Ensure Dropbox files are labeled with consistent formatting and organized in their appropriate folder.
* Work closely with the "Accounting and Data Specialist" and the "Director of Healthy Food Access Initiatives" to audit and prepare data for submission to the "Nutrition Incentive Program Training, Technical Assistance, Evaluation and Information Center (NTAE)." NTAE metrics include dollar value of SNAP redeemed, unique incentive customers, and number of incentive transactions.
* Conduct Qualtrics participant surveys required by the NTAE. Work with the "Accounting and Data Specialist" to analyze results and determine program impacts.
* Perform other duties as necessary to ensure the successful administration of the DA BUX program.

*Skills and Abilities: *

* Must love working with data.
* Must be proficient in Excel.
* Strong written and verbal communication skills, especially via email.
* Must be extremely detail-oriented and perform data analysis with minimal errors and clean formatting.
* Ability to work as a team member and incorporate input from team members in the majority of day-to-day work.
* Familiarity with document editing software such as Word, Adobe Acrobat Pro and AdobeSign.
* Familiarity with online data sharing and communication platforms such as Dropbox, Zoom, One Drive, Google Drive, Google Spreadsheets, and Google Docs.
* Familiarity with online data collection platforms such as Qualtrics, Google Forms, and Survey Monkey.
* Ability to self-learn programs or applications that can enhance efficiency or accuracy in carrying out duties and responsibilities.
* Ability to interface with a wide range of cultures and stakeholders, including retailers, program staff, SNAP participants, and funders. Practices cultural sensitivity at all times.
* Familiarity with statistical analysis software such as "R" or "SAS" (preferred but not required).

*To Apply: *

Please submit 1) cover letter, 2) resume and 3) copy of college transcript.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Bonus pay

Work Location: Hybrid remote in Hilo, HI 96720%58047475%

Keywords: The Food Basket, Hawai--i Island's Food Bank, Hilo , Data Management Specialist, Executive , Hilo, Hawaii

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