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Receptionist- Temporary, Hilo Patient Service Centers

Company: Clinical Laboratories of Hawaii, LLP
Location: Hilo
Posted on: November 19, 2021

Job Description:

Job Functions, Duties, Responsibilities and Position Qualifications:SummaryThe Receptionist performs various functions in a hospital laboratory or patient service center settings such as receiving and directing phone calls, greeting patients and visitors, filing, copying, faxing, sorting, and data entry as required.QualificationsHigh School Diploma or equivalentMinimum one (1) year prior office experience preferredComputer literacy required in Microsoft Work and Excel with word processing and spreadsheetsOperate various office equipment, such as typewriters, copiers, fax machine, and postage machines effectively and efficientlyPleasant personality, professional demeanor, well-groomed and professional attire requiredFor hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance trainingSuccessfully pass Company pre-employment drug test and periodic and random thereafterDemonstrated and proven ability/experience in accomplishments in all of our five core values:ShineTeamAccurateRespectStandardizeEssential FunctionsUnder general supervision, and in accordance with Company policies, procedures and guidelines, this position:Answers all incoming phone calls and directs them to the proper department accurately and in a timely mannerGreets walk-in clients ensuring prompt serviceMakes appointments for drug screen donorsHandles all calls for courier service in the absence of the courier dispatcher as applicableEnters patient demographic information into computer system as applicable.Processes medical/laboratory requisitions as requiredCompletes drug screen chain-of-custody forms for urine drug collections and breath alcohol analysis, as applicableAccepts/receives payments for services and balances daily cash reports, as applicableOrders lab tests via the hospital interface systems for inpatients, as applicableAttends all mandatory in-service training as required by hospital administration, as applicableOrders supplies as directedMaintains front office area to present a clean and professional environmentPerforms clerical duties as required or assigned, including report and/or items distribution as applicableAdheres to established safety, confidentiality, compliance and legal requirementsMust have reliable and consistent attendance and comply with Company guidelines on attendancePerforms other duties as assignedPhysical CapabilitiesLight to moderate physical effortOccasional carrying, pushing, and pulling of objects; and lifting of up to 25 lbs may be requiredOccasional reaching, stooping, bending, kneeling and crouchingFrequent prolonged standing/sitting/walkingMust be able to see, hear and respond adequatelyFrequent use of telephone and other office equipmentWorking EnvironmentAir conditioned laboratory and/or office environmentSubject to electrical and radiant energy hazardsMay incur some exposure to bio-hazardous materialFrequent exposure to video display terminalsSufficient noise and interruptions to cause distractionMay be asked to work extended hours, including holidays, evenings of holidays to accommodate the needs of the hospital laboratory 24/7 operationsSkills/Abilities/CompetenciesPerceive pertinent details in verbal or tabular materialsAbility to see things from the customer's/patient's point of view and respond in a timely appropriate and courteous mannerHandle difficult internal and external customer-relation issues with courtesy and professionalismAbility to work effectively with others and promotes positive working relationshipsPerform arithmetic operations quickly and accuratelyUnderstand meaning of words, ideas, associated with them and its appropriate and effective useUnderstand instructions, reason and make judgments independentlyEffective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy requiredCUSTOMER-FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.COLLABORATIVE: Works effectively with others to accomplish goals.TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.QUALITY CONSCIOUS: Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards.TIME-WISE: Prioritizes; respects others' time; adheres to schedules and agendas.Scheduled Weekly Hours:40Work Shift:Company:Clinical Laboratories of Hawaii, LLPTemporary Full-Time 40 Hour/WeekSun-Sat: 0600-1800Primary Shift: DaysSecondary Shift: EveningsSonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Clinical Laboratories of Hawaii, LLP, Hilo , Receptionist- Temporary, Hilo Patient Service Centers, Administration, Clerical , Hilo, Hawaii

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