Billing Specialist
Company: University Of Michigan Medical School, Department
Location: Hilo
Posted on: March 20, 2023
Job Description:
Job Category: Accounts Receivable Job Functions, Duties,
Responsibilities and Position Qualifications: Summary The Billing
Specialist performs a variety of functions within the billing
process, in a timely and efficient manner, that includes
statements, correspondence, refunds, denials, re-bills,
collections, and customer service. These functions may be performed
using manual/paper processes or electronically. Qualifications
- High School Diploma or equivalent required
- Medical coding (ICD-10, CPT, HCPC) knowledge preferred
- Medical claim filing and processing knowledge preferred,
including electronically
- Minimum one (1) year office experience required, preferably in
a medical billing environment
- Experience and proficiency with accounting software, PC
computer including word processing and spreadsheets, and 10-key
calculators
- Strong math, analytical, and data entry skills required
- Strong problem-solving and decision making skills required
- For hospital settings, additional requirements may apply and
change without notice, including, but not limited to, criminal
background check, health clearance and hospital compliance
training
- Successfully pass Company pre-employment drug test and periodic
and random thereafter
- Demonstrated and proven ability/experience in accomplishments
in all of our five core values: *Shine *Team *Accurate *Respect
*Standardize Essential Functions Under direct supervision, and in
accordance with Company policies, procedures and guidelines, this
position:
- Prepares, verifies, electronically submits or mails periodic
billing statements to customers/clients in a timely manner ensuring
accuracy in data
- Electronically sends out patient statement files to POH as
applicable
- Processes payments to customer accounts ensuring accuracy
- Reconciles and posts electronic payments from insurance
carriers as applicable
- Investigates and resolves rejected/denied claims and resubmits
for payment to insurance provider and/or patient
- Reviews and responds to correspondence in accordance with
company policies and procedures
- Provides customer service regarding billing/pricing
issues/questions
- Responds to and resolves issues for customers in a timely and
efficient manner
- Performs sorting, filing, typing, photocopying and data entry
as required
- Performs account collection activities as required
- Assists in the preparation of reports as required
- Balances un-posted daily cash reports as applicable
- Acts as backup for handling incoming calls
- Adheres to confidentiality, safety, compliance, and legal
requirements
- Maintains consistent and reliable attendance and complies with
company guidelines on attendance
- Performs other duties as assigned Physical Demands
- Occasional carrying, pushing, and pulling of objects; and
lifting of up to 20 lbs may be required
- Occasional reaching, stopping, bending, kneeling, and
crouching
- Frequent prolonged standing/sitting/walking
- Must be able to see, hear, and respond adequately
- Extensive computer work
- Frequent use of telephone Working Conditions
- Air conditioned office
- Subject to electrical and radiant energy hazards
- Sufficient noise and interruptions to cause distractions
- Frequent exposure to video display terminals
- May be asked to work occasional irregular or extended hours
Skills/Abilities/Competencies
- Perceive pertinent details and verbal or tabular material
- Ability to see things from the customer's/patient's point of
view and respond in a timely appropriate and courteous manner
- Handle emergency situations with calmness and
professionalism
- Ability to work effectively with others and promotes positive
working relationships
- Perform arithmetic operations quickly and accurately
- Understand meaning of words, ideas associated with them and
their effective use
- Understand instructions, reason, and make judgments
- Effective oral and written communication skills, excellent
organizational and interpersonal skills, and computer literacy
required
- CUSTOMER-FOCUSED: Aware of customer needs; makes decisions with
customer in mind; builds strong customer relationships.
- COMMUNICATOR: Proactively conveys a clear, convincing, and
timely message; possesses strong verbal, written, and presentation
skills.
- PROBLEM SOLVER: Uses data and logic to quickly find solutions
to difficult challenges.
- BUSINESS SAVVY: possesses business and organizational know-how;
understands how to accomplish tasks through formal channels and
informal networks.
- RESOURCEFUL: Knows how to get what is needed; manages time and
workloads for maximum efficiency.
- QUALITY CONSCIOUS: Delivers accuracy and precision in work
products; mindful of technical requirements, rules, and
standards.
- TIME-WISE: Prioritizes; respects others' time; adheres to
schedules and agendas.
- COLLABORATIVE: Works effectively with others to accomplish
goals Scheduled Weekly Hours: 40 Work Shift: Company: Clinical
Laboratories of Hawaii, LLP Position: Regular Full-Time, 40hrs/wk
Schedule: Variable, Monday-Friday Primary Shift: Days Sonic
Healthcare USA is an equal opportunity employer that celebrates
diversity and is committed to an inclusive workplace for all
employees. We prohibit discrimination and harassment of any kind
based on race, color, sex, religion, age, national origin,
disability, genetics, veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws.
Keywords: University Of Michigan Medical School, Department , Hilo , Billing Specialist, Accounting, Auditing , Hilo, Hawaii
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